Two-way messaging

What is Two-way messaging?

Two way text messaging is the ability to send and receive SMS messages.In order to use two way messaging, you need to have a virtual mobile number (VMN), a dedicated shortcode, or a rented keyword on the shortcode. Any of those three allow you to receive messages.

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Quick Fact

2–Way SMS user can send and receive SMS through a web messaging platform by using complete solutions or APIs.

Two-way messaging Advantages

Build your database
Building an extensive database, especially when you’re actively running SMS marketing campaigns, is often a top priority for businesses. And one of the easiest ways to grow your database is through competitions and giveaways.
Streamline your business processes
Two way messaging is perfect tool for streamlining everyday processes and communications. With the benefits of automation at your fingertips, you can set up booking and appointment reminders, which customers can respond to quickly and easily.
Gaining valuable feedback
Two way SMS makes responding to feedback requests, quick and simple for customers, making them much more likely to be involved.

Testimonials

A very quick and efficient team that ensured my campaign took off in time despite my tight deadline. The functionality is smooth and any issues I ran into were ironed out immediately. Overall, a great experience.

– Ting.com

I’d like to say thank you for the support and technical help provided to make the VQ dream to reality. With the support of different units with in Hexwireless – we could perfectly implement our requirement as most accurate with some of our clients. We are looking further for a long relationship in our further development and enhancement of our product VraiQueue.

– VraiQueue

Through this channel, we receive customer inquiries. Hex Wireless missed call service provides Real-time updates of Missed call hits, user-friendly navigation of dashboard, easily available of report extracts

– Conneqt

HexWireless’s missed call solution has helped us reach out to our leads smoothly via it’s missed call service, helping us provide a better service. it has helped us reducing our First Response Time in a great way, leading to improvement in sales, would recommend any customer-facing startup to use this.

– OYO Rooms

The HEx Wireless team has always been very supportive with their team always taking that extra step to help us, no matter what the circumstances are.

– IHO (Indian Health Organisation

Anuna education PVT ltd used Hex Wireless missedcall solution for Lead generation and customer engagement; real-time reporting is the most useful feature

– Anuna Education Pvt.Ltd