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IVR Solution

Cutting edge cloud telephony solution is here to empower your business

What is IVR Solution?

IVR (Interactive Voice Response) is an automated telephony system that accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media.

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Quick Fact

Businesses can gather information about the caller and understand the potential needs that the customer is calling-in for

IVR Solution Advantages

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    Superior voice

    Don’t make your customer confused. Have Superior voice quality to reduce disputes to a minimum

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    CRM Integration

    Get your customer data organized. Create better customer environment and increase productivity

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    Sound Professional

    Greet your customers with company anthem. Put Music on hold and improve brand image

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    Manage big call volume

    With expanding business verticals, manage heavy call flow easily with scalable IVR

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    Smart Dashboard

    Record and monitor calls to analyze call quality, agent performance and more with few clicks

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    Maximum uptime

    Keep your phone system going for 24*7. Even capture after hour calls and never miss a lead

Testimonials

A very quick and efficient team that ensured my campaign took off in time despite my tight deadline. The functionality is smooth and any issues I ran into were ironed out immediately. Overall, a great experience.

– Ting.com

I’d like to say thank you for the support and technical help provided to make the VQ dream to reality. With the support of different units with in Hexwireless – we could perfectly implement our requirement as most accurate with some of our clients. We are looking further for a long relationship in our further development and enhancement of our product VraiQueue.

– VraiQueue

Through this channel, we receive customer inquiries. Hex Wireless missed call service provides Real-time updates of Missed call hits, user-friendly navigation of dashboard, easily available of report extracts

– Conneqt

HexWireless’s missed call solution has helped us reach out to our leads smoothly via it’s missed call service, helping us provide a better service. it has helped us reducing our First Response Time in a great way, leading to improvement in sales, would recommend any customer-facing startup to use this.

– OYO Rooms

 Anuna education PVT ltd used Hex Wireless missedcall solution for Lead generation and customer engagement; real-time reporting is the most useful feature

– Anuna Education Pvt.Ltd

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